Davenport & Central Florida Mon to Sat, 8 AM to 8 PM

Everything clients ask before hiring us

The real questions, with the real answers. Anything missing gets answered by a person, same day.

How fast will I get my quote? +
Within 24 hours of your request, usually much faster. Send the form or call, tell us about the space or the project, and a real person replies with a written number and next steps.
Are you insured and are your people background checked? +
Yes and yes. JLA Facility Service Inc. is fully insured and bonded, and every crew member passes a background check before their first assignment. Documentation is available on request.
Do you serve both businesses and homes? +
Yes. Our cleaning division runs commercial programs for offices, stores, clinics, schools, and warehouses alongside residential services for houses and vacation rentals. Our repair and improvement division is dedicated to homes.
What areas do you cover? +
We are based in Davenport and cover the corridor from Lakeland to Orlando: Champions Gate, Kissimmee, Celebration, Clermont, Winter Garden, Haines City, Poinciana, and the surrounding communities.
What is your satisfaction guarantee? +
If anything is not right, tell us within 24 hours and we come back and fix it free. No forms, no debate. We would rather redo a bathroom than lose a client over one.
Do I have to sign a long term contract? +
No. Recurring cleaning runs on simple agreements you can adjust or cancel with notice, and repair projects are quoted per job. We keep clients by performing, not by locking doors.
Can one company really handle cleaning and repairs? +
That is the point of JLA. The same trusted company that cleans your home can patch the drywall, repaint the room, refinish the cabinets, and pressure wash the driveway, with one contact and one standard of accountability.
How do you price cleaning services? +
By the scope, not by a national rate card: size, condition, frequency, and what the checklist includes. The quote is written, itemized, and honored. No surprise line items afterward.
Who shows up at my property? +
JLA employees in uniform, assigned to your account, the same faces on every regular visit. Never a marketplace stranger, and never someone who has not been vetted.
What if I am not happy with a visit? +
Call or text us within 24 hours and we make it right at no charge, then adjust the checklist so it does not repeat. Feedback makes the standard sharper, and we genuinely want it.

Question not on the list?

Send it through the form or just call. Either way it reaches a person in Davenport who can actually answer it.

Call Now Free Quote